Business Support Engineer

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors.

In our specific business unit, Wolters Kluwer Governance, Risk and Compliance we possess deep insight into the industry, providing governance, risk and compliance programs and solutions to more than 15,000 financial services organizations worldwide.

More than 400 in-house experts - former regulators and compliance officers, risk analysts, lawyers and financial industry specialists – embed their knowledge and expertise in every service or solution so that financial organizations can be confident they are managing their organization's Finance, Risk and Regulation needs effectively.

At least a Bachelor's degree (BA or BS) in economics or finance.
Mathematical and statistical proficiency
Basic understanding of financial concepts and instruments
Computer literate – basic IT knowledge
Advanced Excel
Basic computer programming skills
Fluency in English, written and oral.
Knowledge of financial mathematics, instruments and markets.
Knowledge of risk management
Basic IT skills (Java OOP, SQL) – considered an advantage

Translate the functional specifications for the (technical) development team and support this team in the overall development and testing process until the final release.
Participate in functional acceptance tasks
Participate to product first and second line support by analysing reported customer cases and providing resolution recommendation
Define test cases and implement automated test cases
Perform non regression analysis
Analyse test results to validate new functionalities in close collaboration with the development team
Participate actively to product documentation, in particular for the functionalities (s)he specified.