IT Support Engineer with French

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Angajator: rinf.tech
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Strainatate
  • Actualizat la: 08.06.2017
    Remote work: On-site
    Scurta descriere a companiei

    More than 13 years have passed from 2006, when our adventure begun. Our purpose was to become a reliable partner for businesses and organizations that aim to grow and architect their future within their industry and outside of it.

    We are passionate innovators, with a taste for creativity, brave vision and out-of-the-box thinking. This is why we built partnership with some of the leader companies in Robotics, Automotive and Computer Science.

    During the last years we developed our own product: MATT, the robot for automated QA testing. We are now living a wonderful adventure promoting MATT, sharing ideas and getting in touch with a diverse and enriching constellation of enterprises.

    The quality of our work and the trustworthiness of our brand made us into who we are now: an organization composed of over 400 skilled, diverse, enthusiast and motivated people, with a variety of technological expertise, working in an inspiring and creative environment. We deliver innovative digital products and services, supporting our partners’ growth and consequentially growing ourselves.

    People & Culture

    At RINF TECH you'll find a team of people that embrace and encourage diversity, that are driven by passion for performance. We welcome initiative with enthusiasm and encourage people to follow their intuition and build a solid argument for the thing they believe in. Your voice is heard! We are a driven and inclusive team, whose purpose is to make our clients lives easier and their companies successful. The most important thing is that we value our people, not only as employees, but as individuals: we support and appreciate each personality, because for us different is unique. We are passionate about technology. Our hobby is also our field of work and that shows in everything that we do.

    Cerinte

    Support

    - Ensure the maintenance in operational conditions of the SI

    - Ensuring the quality of SI data

    - Monitoring and managing incidents and problems

    - Participate in the definition and implementation of performance indicators

    Project

    - Carry out system tests (performance, robustness);

    - Define and guarantee application quality standards to ensure effective support and supervision

    - Testing the releases (VABE)

    - Perform deployments in production

    Supervision

    - Participate in the definition and evolution of the supervision of applications and business processes

    - Handle alarms that have been reset in compliance with the various service contracts in force

    - Monitor the quality of production (in terms of incidents and performance)

    Required Skills

    You have at least three years of professional experience.

    You have Unix, BDD (SQL, Oracle, PL SQL) and scripting / programming skills (Shell), J2EE Middleware (WebLogic / WebSphere), Scheduler: $ U or VTOM or Control M

    Autonomous and with good interpersonal skills, you have a strong analytical ability, a good sense of prioritization of tasks according to the impacts and volumetries, you are comfortable to communicate.

    Responsabilitati


    You join a technical and functional level 2 support team within the IT production department of one of our clients.

    You are in charge of the support, the data quality, the packaging and the supervision of the applications and the business processes.

    You work in an agile, rich and complex context. Your functional and technical knowledge of the IS will make you a privileged interlocutor and a referent on your fields of competence.

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