Internship - Consultant Order Fulfilment - Steelcase

Acest job nu mai este activ!

Vezi toate job-urile Entry Level Jobs in TOP Companies - Hipo.ro active.


Vezi toate job-urile Internship - Consultant Order Fulfilment - Steelcase active pe Hipo.ro

Vezi toate job-urile in Administratie - Stiinte politice active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in Internship active pe Hipo.ro

Angajator: Entry Level Jobs in TOP Companies - Hipo.ro
Domeniu:
  • Administratie - Stiinte politice
  • Customer support - Client service
  • Internship
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Cluj Napoca
  • Actualizat la: 08.04.2017
    Remote work: On-site

    To complete the team from Cluj-Napoca, we are looking for a Consultant Order Fulfilment to manage internal customer relationship, initiate specific order processing workflows and clarify open issues on orders with internal parties involved (plants, scheduling, logistics, etc.)

    Mission


     Customer satisfaction:
    o Handles customer orders on an accurately and timely manner in SAP
    o Deals with customer amendment requests and ensures that they are handled accurately
    o Process general customer requests to resolve customers’ needs
    o Capture the needs through close interaction with the Consultant Order Fulfilment and look for solutions
    o Pro-actively inform Consultant Order Fulfilment about issues and possible alternatives


     Organize and plan deliveries for customers’ orders
     Prepare the documents needed for customs export
     Liaise between Specials, Factories, Logistics and other internal teams to solve dealer requests


     Provide continuous improvement and feedback on recurrent issues
    o Keeps a critic eye regarding the processes and escalates the issues faced
    o Ensures pragmatic feedback about quality issues or questions received from the dealers


    o Identifies process issues and elevates for resolution
     Owns specific product knowledge to deliver customized solutions
     Respects processes and procedures defined at the departments level
     Escalates any critical issues
     Create internal performance and progress reports

    Required Skills

     Effective communicator, written and verbal. Able to organize thoughts and information before sharing
     Uses interpersonal communication skills to positively interact with a variety of people
     Taking prompt actions to accomplish objectives and to achieve goals; being proactive
     Attention to details, customer focus, problem-solving abilities
     English – advanced
     French or German will a plus
     IT skills: Microsoft Office, SAP will be a plus

    Job Location
    Cluj-Napoca, , Romania

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre Entry Level Jobs in TOP Companies - Hipo.ro. Consultati Politica de procesare a datelor personale a Entry Level Jobs in TOP Companies - Hipo.ro >>

    Job-uri similare care te-ar putea interesa:

    Aplica fara CV
    4000 - 5000 RON NET / luna
    Cluj Napoca,

    Aplica fara CV
    Cluj Napoca,

    Aplica fara CV
    Cluj Napoca,

    Vezi job-uri similare (18)