Managed Services — Customer Support Specialist with Dutch/French language skills (m/f)

With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently and humanely, revolutionizing the interplay between profitability and humanity.

» Sound technical or IT/Software background is a plus
» Pay attention to costumers’ requests
» Ability to follow processes and procedures while solving managed services issues
» Team player and willingness to learn
» Advanced level:
- English
- Dutch/French
» According to your abilities, you will be able to gain valuable experience and grow professionally

After an initial training phase, you will be assisting our Customer Support Team with the following activities:
» Providing support, solutions and relevant details to customers for our installed ATOSS Solution
» Communicating with customers by phone and e-mail in order to ensure all the necessary activities and support
» Analyzing processes and documents for our customer’s issues and inquiries
» Occasional business trips to Munich

WHAT WE OFFER:
A young international & professional team, professional trainings & growth opportunities,
salary package & many additional benefits, medical package & sport facilities