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Order Analyst with Danish
Acest job nu mai este activ!Vezi toate job-urile Wipro Digital Operations and Platforms active.Vezi toate job-urile Order Analyst with Danish active pe Hipo.roVezi toate job-urile in Achizitii - Logistica - Aprovizionare active pe Hipo.ro |
Angajator: | Wipro Digital Operations and Platforms |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 21.10.2017 |
Remote work: | On-site |
Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.
By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.
PROFESSIONAL EXPERIENCE:
- Computer (MS Office package)
- Foreign languages � English and Danish
- Customer relations management / order management / supply chain / logistics (desired)
COMPETENCIES:
- Good verbal & written communication skills
- Good analytical & synthesis skills
- Rigorous and accurate working style
- Basic domain knowledge
- Good Customer relationship capacity
ABILITIES:
- Customer focus
- Problem solving oriented
- Good energy level
- Self & Professional motivation
- Self-confidence & independence in decision making
- Punctuality & Flexibility
- Team work capability
JOB OBJECTIVES:
- Management of all incoming requests / orders
- Management of the backlog (orders and orders related requests)
- Addressing all written / verbal requests and complaints received from the Customer
- Process improvements proposals / implementation
TASKS, ATTRIBUTIONS, ACTIVITIES:
Customer Operational Support:
- Manages Customer relationship through providing daily operational support
- Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
- Keeps Customer informed of progress at all stages
Transaction Processing:
- Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
- Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations (including friendly reminders)
- Manages all transaction processing activities, finding solutions and giving answers to raised queries / issues
Backlog Order Management:
- Proactively monitors backlog of orders / requests using different tools & reports
- Provides continuous visibility of the orders / requests backlog situation to the Customer
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