Senior Technical support role for Russian speakers!(*)

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.04.2017
    Remote work: On-site
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Fluent in Russian and English
    • MS Office User
    • Very good communication skills
    • Great technical skills
    • Interest in IT and Computer technologies
    • Customer service orientation and team spirit
    • Similar experience is an advantage

    Responsibilities

    • Assist customers with technical issues
    • Be the 1st point of contact to customers
    • Respond to telephonic queries by customers
    • Resolve IT-related issues by email and chat as well
    • Escalate to 2nd Level support or management if problem is outside of you competence

    Other info

    Benefits

    • Private medical insurance
    • Meal vouchers
    • Professional training provided by experts
    • Great chance to develop your career
    • Good basic salary
    • Life insurance

    Why use Recruitment Agency

    • You will be contacted within 30 min of your application
    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

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