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Technical Support Engineer (Job Number #1612031)
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Employer: | Hewlett Packard Enterprise |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 25.05.2017 |
Remote work: | On-site |
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Requirements
A bachelor or above degree in computer science related fields
Strong troubleshooting, problem solving and analytical skills
Previous experience in working with customers, multiple teams and organizations across different geographical locations
Experience in large-scale multi-tier software applications
OS knowledge (Linux and Windows)
Networking knowledge
Debugging skills
Database knowledge
Strong written and verbal communication skills
Fluency in written and spoken English
Nice to have
Java
GWT
You will be part of a virtual team spread world-wide across multiple locations being responsible for:
Working with customers and partners to understand their needs and help them with their AGM deployment in on premise and SaaS-based delivery models
Ensuring that AGM instances are highly available and can scale to meet the demands of the largest customers
Making sure that synchronizers (NG Synchronizer & Gossip) work properly; troubleshoot synchronization issues met by customers
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