Customer support representative with English

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Angajator: Teleperformance Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.08.2017
    Scurta descriere a companiei

    Teleperformance Romania este o parte a Teleperformance Group, unul dintre liderii mondiali pe piata serviciilor de contact center externalizate.
    62 de tari, 270 centre de contact si peste 175.000 de angajati, sunt doar cateva cifre care arata dezvoltarea si dinamica Grupului Teleperformance.
    Teleperformance Romania si-a inceput activitatea in 2004, si imediat a devenit lider pe piata serviciilor de call center externalizate. Din 2004 si pana in prezent echipa Teleperformance Romania a crescut, numarand azi mai mult de 500 de persoane care furnizeaza servicii pentru principalii jucatori de pe piata romaneasca, din diverse domenii precum: banci, societati de asigurari si operatori de telecomunicatii.
    Sa fi angajat al Teleperformance Romanaia insemana sa faci parte dintr-un grup dinamic si multicultural unde esti incurajat inca de la bun inceput sa-ti exploatezi potentialul la maxim

    Cerinte

    Your profile:
    -Advanced level of English (speaking and writing)
    -Ability to analyze a problem and provide viable solutions
    -Excellent customer orientation, as well as very good communication and organizational skills
    -Attention to detail
    -Good PC operating skills

    Responsabilitati

    Responsibilities:
    - Offering information/ solutions to customers regarding the companys services
    - Documenting all operations in the companys database, according to the work procedures
    - Prioritize and manage multiple cases at one time;

    Alte informatii

    Benefits:
    - Attractive salary
    - Meal tickets
    - Special discounts provided by our partners in different industries
    - Performance bonus
    - Flexible schedule