Customer support representative with English

Employer: Teleperformance Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.10.2017
    Short company description

    Teleperformance Romania este o parte a Teleperformance Group, unul dintre liderii mondiali pe piata serviciilor de contact center externalizate.
    74 de tari, 340 centre de contact si peste 217.000 de angajati, sunt doar cateva cifre care arata dezvoltarea si dinamica Grupului Teleperformance.
    Teleperformance Romania si-a inceput activitatea in 2004, si imediat a devenit lider pe piata serviciilor de call center externalizate. Din 2004 si pana in prezent echipa Teleperformance Romania a crescut, numarand azi mai mult de 850 de persoane care furnizeaza servicii pentru principalii jucatori de pe piata romaneasca, din diverse domenii precum: banci, societati de asigurari si operatori de telecomunicatii.
    Sa fi angajat al Teleperformance Romanaia insemana sa faci parte dintr-un grup dinamic si multicultural unde esti incurajat inca de la bun inceput sa-ti exploatezi potentialul la maxim.

    Requirements

    Your profile:
    -Advanced level of English (speaking and writing)
    -Ability to analyze a problem and provide viable solutions
    -Excellent customer orientation, as well as very good communication and organizational skills
    -Attention to detail
    -Good PC operating skills

    Responsibilities

    Responsibilities:
    - Offering information/ solutions to customers regarding the company's services
    - Documenting all operations in the company's database, according to the work procedures
    - Prioritize and manage multiple cases at one time;

    Other info

    Benefits:
    - Attractive salary
    - Meal tickets
    - Special discounts provided by our partners in different industries
    - Performance bonus
    - Flexible schedule