Customer support representative with English
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Employer: | Teleperformance Romania |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 20.12.2017 |
Remote work: | On-site |
Teleperformance,is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.
We have 420,000 interaction experts across nearly 87 countries, speaking 265 languages and dialects to better serve our partners and their clients.
Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,700 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecommunication operators, gaming, tourism and others).
Since June 2021, Teleperformance Romania is certified as being a Great Place to Work. This distinction reflects the synergy that TP employees have with the company, so this achievement is for everyone in the TPRO TEAM.
Your profile:
-Advanced level of English (speaking and writing)
-Ability to analyze a problem and provide viable solutions
-Excellent customer orientation, as well as very good communication and organizational skills
-Attention to detail
-Good PC operating skills
Responsibilities:
- Offering information/ solutions to customers regarding the company's services
- Documenting all operations in the company's database, according to the work procedures
- Prioritize and manage multiple cases at one time;
Benefits:
- Attractive salary
- Meal tickets
- Special discounts provided by our partners in different industries
- Performance bonus
- Flexible schedule
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