Customer Support - English/Czech/Sloven

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  • Customer support - Client service
  • Relatii Publice
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 18.06.2017
    Scurta descriere a companiei (Lead Capital Markets) te ajuta sa-ti construiesti cariera si sa contribui la reconfigurarea felului in care oamenii investesc prin trei aspecte esentiale:
    - Un mediu care te inspira;
    - O experienta bazata pe libertate si responsabilitate;
    - Perfectionarea abilitatilor prin pregatire continuua.

    Datorita cresterii sustinute, Lead Capital Markets se afla intr-o pozitie de top in industria de brokeraj mondiala, genereaza profit precum si o dezvoltare sanatoasa.


    Your profile:
    - Excellent English - Level B2
    - Basic computer and internet navigation skills
    - Good communication skills with strong customer focus
    - Strong problem solving and troubleshooting skills
    - Customer orientation
    - Responsible and organized person
    - Ability to work under pressure and to efficiently handle multitasking


    Your responsibilities:
    - Resolve client requirements quickly and accurately
    - Confirm client understanding of the solution and provide additional support
    - Clarify client requirements and confirm understanding of the problem
    - Provide technical support to customers via various channels of communication, assist in work flow for internal departments.
    - Be an awesome team member
    - Patient, customer-focused, courteous, helpful and emphatic approach

    We offer:
    - Stable job
    - Multilingual exposure - improve your spoken and written language skills
    - A competitive remuneration
    - Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design.
    Enjoy our relax and play areas!

    Alte informatii

    An international company operating in the field of financial services. We provide Back-Office services and solutions for Internet business. Our company is experiencing rapid growth and we are looking to expand our operation offers long-term commitment to skilled and motivated personnel.