ERP Support Analyst – 9 Months Internship

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Angajator: Ubisoft Romania
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 26.04.2017
    Remote work: On-site
    Scurta descriere a companiei

    About us

    Ubisoft Bucharest has been an important pillar for the local gaming industry since, being the first Ubisoft production studio outside France. It has a strong history of contributing to iconic AAA franchises such as Assassin’s Creed, Tom Clancy's Ghost Recon, Watch Dogs and Just Dance, and has helped develop a total of over 60 games. Today, the studio is the 2 nd largest Ubisoft studio worldwide and continues to tackle the biggest challenges in gaming and technology, contributing to the creation of new and amazing games.

    Cerinte

    The Information Technology Department of Ubisoft Romania is looking for a Trainee on ERP Support to ensure functional and basic technical support for the company’s internal ERP System (Finance modules) and for connected Treasury applications for internal users located in our worldwide offices.

    The internship is paid and is on a 9 months contract period.

    Your profile

    Essential skills:
    • University / Master in Computer Science / Finance ongoing or equivalent experience
    • PL SQL/ Oracle databases knowledge;
    • Good written and oral knowledge of English and French
    • Customer Communication skills

    Desirable skills:
    • Working experience in IT / Customer Support / Accounting will be considered an advantage
    • ERP Systems knowledge will be considered an advantage
    • Passionate about the Support job, troubleshooting and finding solutions to problems
    • Able to assimilate business changes and incorporate them in the IT systems
    • Sense of humor, positive approach and work well within a team
    • Patient and analytical

    Responsabilitati

    Your tasks:

    • Perform functional and basic technical analysis on the assigned support tickets and handle the communication with the users;
    • Have a good understanding of the Business flows (Finance and Treasury) and of an integrated IT system;
    • Collaborate closely with the technical analysts in order to identify the best solution for the bug corrections/developments in the requested deadlines;
    • Create working procedures, build-up a knowledge base and functional documentation;
    • Provide trainings for the key and final users, with a global vision of an integrated system;
    • Create SQL queries and request data updates in the database;
    • Perform regular system monitoring and data clean-up activities;

    Alte informatii

    We offer

    We have salaries to motivate you, bonuses for your performances, medical services to keep you safe and sound, meal tickets to use them wherever you want and free access to relaxing and fitness room.
    But most of all, we guarantee you’ll enjoy our atmosphere and working environment.

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