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Angajator: Ipsos Interactive Services
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • Marketing
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.08.2018
    Remote work: On-site
    Scurta descriere a companiei

    Ipsos Interactive Services is a part of Ipsos group, global market and public opinion research company which delivers information and analysis that makes our complex world easier and faster to navigate, and inspires our clients to make smarter decisions. Since 2000, Ipsos Interactive Services is a fully global company with regional hubs, satellites and local footprint all over in Ipsos group. Recently, the company has over 2,000 passionate online and mobile experts worldwide, from whom 1000+ only in Romania HUB (Bucharest, Brasov & Iasi). Our company's mission is to deliver industry leading research on a wide range of international projects for the Ipsos researchers and Ipsos end clients, everywhere, using the most complete range of techniques possible Online-Mobile and Offline at the highest levels of quality, security, speed and cost efficiency. Joining Ipsos offers you the opportunity to become part of an innovative, international Group that leads its markets. Ipsos has a strong presence in 90 countries, 18.000 employees and more than 5000 clients worldwide. A passionately company with curious experts that not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed & substance to everything we do. So that our clients can act faster, smarter and bolder.

    So what’s in it for you, as an IIS employee? Learning Opportunities, Flexible Benefits, Personalized Career Path, Rewarding Program, Fun & Wellness Events, and much more.



    We empower you to make a difference. Be sure, go further, act smarter!

    Cerinte

    Requirements:

    - Strong client service expertise with minimum 1 year experience in a client service position;
    - Experience within the international business environment is an advantage;
    - Basic knowledge of market research processes and methodology is an advantage;
    - Fluent English;
    - Familiarity with computers & Internet;
    - Excel and Word knowledge – medium to advanced level;
    - Structured, logical thinking, good organization skills, initiative, creativity;
    - Accuracy and ease with numbers;
    - Interest for details, eye for detail;
    - Efficient in stressful situations, ability to manage priorities

    Responsabilitati

    Our new colleague will have the following responsibilities:

    - Manages relationships with the assigned clients from the moment the client requests an offer to the point of implementation of the project;
    - Builds the formal price offers for clients;
    - Negotiates prices with clients and costs with suppliers on a project basis;
    - Be dedicated to accounts from countries across North America, Latin America, Europe, the Middle East and Africa;
    - Have a direct impact on margins and revenues;
    - Provides client tutoring for all new services and products;
    - Re-engineers the process whenever needed;
    - Ensure direct, honest and fluid communication with co-workers.

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