Network Engineer Voice

Flex creează produse extraordinare pentru clienţi, care aduc valoare şi îmbunătăţesc vieţile oamenilor. Cu o istorie de manufacturiere şi realizare de produse de peste 50 de ani, în centrul activităţilor şi operaţiunilor noastre se află comunitatea Flex de ~170.000 de membri în 30 de ţări.

Your needed skills:

Bachelor’s degree/equivalent in computing science;
10 years in international multi-customer environment, preferably voice service provider, specialist in multiple areas of networking technology (Voice, Video, GSM, Pbx);
Cisco CCNP voice, Call manager Version 9+, Unified Communications;
Excellent English;
CCIE preferred, ITIL certification;
Project Management.

Specifically you will do:

Ensure effectiveness of Corporate Voice services and coordinate with management based on global defined standards;
Support and implement short- and long-term strategic plans to ensure network/telecom capacity meets existing and future requirements;
Monitor and identify capacity and performance, plan for telecom traffic for continued, uninterrupted operation of data and telecom systems. Develop, maintain, implement and supervise policies, procedures, and associated training plans for network/telecom resource administration and appropriate use;
Be responsible for the maintenance, troubleshooting, access, and backup for enterprise wide network and Unified Communications infrastructure;
Lead in voice-related tasks during any Merger & Acquisition activities, divestitures and new deployments of sites;
Manage system documentation, including configurations and backup procedures;
Ensure optimal operations of infrastructure and its associated software, especially PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems;
Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities;
Work alongside a contingent of global network/telecom managers, supervisors, analysts and technicians, and when necessary to resolve issues and support IT’s SLA and goals related to Mean Time to resolve and repair;
Supervise analysis, diagnosis, and resolution of data and telecommunications problems; provide highest-level of troubleshooting; plan and lead implementation of corrective actions.