Network Engineer Voice
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Flex is a leading sketch-to-scale solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live smarter™, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.
Flex operation in Timisoara serves customers in the automotive, medical, industrial and networking market sectors, having more than 4000 employees. Our manufacturing capabilities include printed circuit board assembly, new product introduction, box-build and high level system assembly. We also provide a full range of clean room product assembly for medical disposable devices.
Your needed skills:
Bachelor’s degree/equivalent in computing science;
10 years in international multi-customer environment, preferably voice service provider, specialist in multiple areas of networking technology (Voice, Video, GSM, Pbx);
Cisco CCNP voice, Call manager Version 9+, Unified Communications;
CCIE preferred, ITIL certification;
Specifically you will do:
Ensure effectiveness of Corporate Voice services and coordinate with management based on global defined standards;
Support and implement short- and long-term strategic plans to ensure network/telecom capacity meets existing and future requirements;
Monitor and identify capacity and performance, plan for telecom traffic for continued, uninterrupted operation of data and telecom systems. Develop, maintain, implement and supervise policies, procedures, and associated training plans for network/telecom resource administration and appropriate use;
Be responsible for the maintenance, troubleshooting, access, and backup for enterprise wide network and Unified Communications infrastructure;
Lead in voice-related tasks during any Merger & Acquisition activities, divestitures and new deployments of sites;
Manage system documentation, including configurations and backup procedures;
Ensure optimal operations of infrastructure and its associated software, especially PBXs, call management systems, voice mail, interactive voice response, and video conferencing systems;
Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities;
Work alongside a contingent of global network/telecom managers, supervisors, analysts and technicians, and when necessary to resolve issues and support IT’s SLA and goals related to Mean Time to resolve and repair;
Supervise analysis, diagnosis, and resolution of data and telecommunications problems; provide highest-level of troubleshooting; plan and lead implementation of corrective actions.