B2B Corporate Catalog Admin with German

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

For our client, a well-known leader in personal systems and printing we are looking for a B2B Corporate Catalog Admin with German language.
The B2B Corporate Catalog Admin provides technical expertise and pricing information for the assigned customers� catalog, making sure that the Corporate clients can order the correct configurations on the agreed prices, anytime.

Requirements:

- Experience in sales operations (quotation, configuration, product specifications etc.), customer support and/or IT;
- Fluent in English and German; any additional European language knowledge would be a plus;
- Excellent communication skills;
- Customer focus;
- Ability to analyze, investigate and solve problems without a standard resolution;
- Result oriented;
- Ability to work under pressure;
- Ability to work autonomously;
- Excellent team player.

Responsibilities:

- Acts as sales support and customer support on all catalog related issues;
- Offers consultancy on the products, prices and B2B solutions;
- Implements and maintains catalogues and portals based on reports, contracts and requests received from sales agents and customers, ensuring the clarity and accuracy of the needed specifications;
- Ensures that accurate configurations are created, based on the existing requirements;
- Analyses problems and directs them to the corresponding teams, collaborating with them in order to increase the speed and accuracy in delivering a legal offer to the client;
- Supports the offer finalization, by obtaining all necessary approvals on the prices and by publishing the agreed configurations;
- Maintains a strong relationship with internal and external customers, offering high quality solutions and communicating proactively on any issues and changes on the corresponding catalogues;
- Administrates user access on customer catalogues;
- Supports transformational projects within the organization.

Job Code: 101017AB