Retention Agent

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Employer: Confidential.
Domain:
  • Insurances - Financial Intermediaries
    • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
    • Updated at: 08.04.2017
    Remote work: On-site
    Short company description

    Multinationala care activeaza in domeniul serviciilor financiare. 

    Requirements


    MUST speak native or perfectly accented English
    Previous experience working within a Forex or binary options company within the same or similar role ideally with 2-3 year previous experience is a must
    Professional and well-spoken manner
    Dynamic, innovative and target driven
    Strong networking capability
    Ability to work on own initiative, expand and generate business
    Ability to work in a high-pressure and fast-moving environment

    Responsibilities


    Primary point of contact and client maintenance of high value clients
    Contact existing clients ensuring they receive the highest level of service
    Maintaining the in house database
    Following up on leads from website
    Generating and retaining clients
    Following up on client matters
    Customer Service, including Customer retention and relationship

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