Business Analyst Cloud Renewal Admin - Contractor Role

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Employer: Oracle
Domain:
  • Others
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 26.02.2018
    Remote work: On-site
    Short company description

    Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
    Our mission is to transform our world for the better through innovative technologies.

    Requirements

    Skills:
    - Good self organization, multi tasking ability, flexibility
    - Flexibility to working in shifts
    - Quality and efficiency oriented, even under pressure
    - Attention to detail, methodical and accurate
    - Excellent communication skills
    - Excellent English skills, particularly writing, consistency, organization and standardization of terms and language
    - Proactive, team player
    - Positive and “Can Do� Attitude
    - Persistent
    - Results oriented
    - Good PC knowledge, esp. in Word/Excel
    - Problem solving ability
    - Professional customer handling
    - Business experience: commercial education
    Desired Competencies:
    - Additional European languages
    - Experience in sales environment

    Responsibilities

    - Act as knowledge expert in all Cloud end to end processes and systems
    - Act as lead in Cloud renewal preparation
    - Act as a bridge between the sales team and various other supporting functions (GSO, Deal Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
    - Undertake admin responsibilities as required by Global Cloud Ops
    - Proactively screen deals for roadblocks and track deal progress
    - Assist in the escalation of critical deals as required (through various back office functions and processes)
    - Integrate with sales team and sales management to gain understanding of business priorities and challenges
    - Support acquisition integration in Cloud
    - Support new application roll outs.
    - Meet Global Cloud Ops KPIs and targets
    - Communicate activity metrics to sales management
    - Undertake other reporting & projects as required

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