Corporate Applications Admin

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Employer: Accenture
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 04.06.2017
    Remote work: On-site
    Short company description

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Requirements

    - Basic understanding of application concepts
    - English language skills – B2
    - Corporate experience
    o SCSM (XML experience is a pus)
    o PowerShell
    o SCCM
    o C# .Net
    o HTML experience is a plus
    o Asp.net
    o WinTel experience
    - Administrator experience (user management)
    - Troubleshooting

    We highly value:
    - customer focus
    - technical knowledge in order to provide excellent service
    - analytical skills
    - the ability to promptly react, to analyze, diagnose and solve issues
    - high sense of responsibility and ethics
    - proactivity, creativity, initiative, drive to improve and continuously learn
    - willingness to work in a global team of integrated services

    Responsibilities

    Scope of work: Corporate applications administrator, functional support, support and maintenance of varied corporate applications (system usage, troubleshooting, user management)

    Description:
    - Support corporate applications with around 5-10 issues per week ranging from simple issues to complex reports/technical issues/system and software developments that take considerable time and expertise to resolve.
    - Manage system security including setting up/changing/removing users
    - Support of external/add-in applications and tools linked into corporate applications
    - Support other third party software

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