Customer Care with Hungarian

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Employer: Randstad România
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 01.03.2017
    Remote work: On-site
    Short company description

    Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

    Requirements


    - excellent communication skills

    - fluent Hungarian, English is a plus

    - good learning skills

    - customer oriented mind-set, good problem-solving skills

    - good team-worker with the ability to work independently

    - previous work experience is an advantage but not a must, fresh-graduate candidates are also welcome

    - the positions are available in full-time and part-time as well, 4 and 6 hours daily work schedule is also possible

    Responsibilities

    - handling incoming telephone queries related to flight booking and other relevant topics, helping customers in their inquiries

    - troubleshooting and efficiently solving problems

    - providing general information related to flight-booking and flight cancellations

    - administration of incoming cases, questions in the company’s CRM system

    This role suits you if you like to talk on the phone, to talk to people of different nationalities; you are strong at oral communication and have a dynamic, energetic
    personality.

    Other info

    What we offer

    - a complex training of 10-13 days is provided after start

    - promotion of internal career moves, continuous development opportunities

    - multicultural environment

    - competitive compensation and benefits package

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