Tivoli Monitoring Administrator with French

We develop revolutionary digital solutions that leverage next generation technologies - AI, blockchain, machine learning, IoT, AR, VR, bringing to life amazing user experiences. It’s people who make software, not robots – and many companies tend to forget that. We are social creatures, and we want to work together on things that are meaningful to us, in ways that make us become better and better each day.

- Basic French language - spoken and written
- Experience with Tivoli Monitoring administration
- Fast learner
- Great communication skills

Nice to have:
- Strong communication and teamwork skills
- Strong technical problem solving skills
- Ability to learn and apply new technology and methodologies in a distributed environ-ment
- Ability to solve problems quickly and completely
- Unix, Linux, AIX, SAN
- AS 400
- Database Systems (DB2; Oracle; MSSQL)

- Maintenance of datacenter infrastructure
- Monitor server performance and availability
- Maintenance of the Fault and Performance Management tools (IBM Tivoli Monitoring, Nagios, Cacti, Netcool or equivalent)
- Promote and maintain server patch management practices.
- Provide metrics for capacity management purposes.
- Troubleshoot performance issues, troubleshoot OS configuration and hardware failures and apply fixes
- Event Management (analyze alerts and logs)
- Incident handling
- Problem resolution
- Root Cause Analysis
- Initiate, assess, test, verify, document and quality assure system updates
- Create and implement change requests for incidents/problems as needed
- Provide technical assistance and expertise to customer’s administrators and SMEs in French language