Customer Support Advocate - Portuguese - Based in Bucharest
This job is no longer active!View all jobs Hootsuite activeView all jobs Customer Support Advocate - Portuguese - Based in Bucharest active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs Internet - eCommerce active on Hipo.roView all jobs Advertising active on Hipo.ro |
Employer: | Hootsuite |
Domain: |
|
Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
|
Updated at: | 11.08.2017 |
Remote work: | On-site |
Your Skills & Experience...
- Customer Support or Social Media experience, particularly in a fast paced environment important
- Expert knowledge in Portuguese language, both written & spoken
- Expert knowledge in English language, both written & spoken
- Proficiency in other European languages will be an advantage.
- Good understanding of social media and social media dashboards.
- Must be organized and able to deal with information coming from different sources at once
- Must be a quick learner with an eye for detail
- Must be able to take direction
- Must be flexible and able to alter habits on short notice
- Must be able to laugh and thrive under pressure
- Must be able to work weekends when required
- Acting as a first line of response to users worldwide.
- Providing a consistent, helpful and engaging tone that reflects our brand
- Working with development team to pinpoint bugs and system issues affecting users
- Organizing and triaging customer queries and support issues between various support channels
- Managing outages and communicates to the appropriate stakeholders & customers
- Familiarity with Hootsuite, ZenDesk, Payment software such as PayPal & Aria, Chat software
- Knowledge of the social networking industry
What we offer...
- Generous annual time off
- Equity in Hootsuite
- Medical Insurance for yourself and your family
- Life Insurance
- Dental Benefits
- You will be working on a Macbook
- Unique villa & office space
- In house gym & games room
- Employee lifestyle assistance
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support with English - Back Office Aplica fara CV | |
Customer Support Agent with Dutch: location Bucharest Aplica fara CV | |
Customer Support Agent with German: location Bucharest Aplica fara CV | |
Vezi job-uri similare (451) |
Raporteaza eroarea la