IT Support (aplicatii bancare)

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

• Experienta in exploatarea mediilor informatice specifice domeniului financiar-bancar
• Experienta in intretinerea si supravegherea hard si soft a echipamentelor IT si a infrastructurii de retea de comunicatii
• Experienta in utilizarea instrumentelor transversale de monitorizare si alarmare specifice
• Studii superioare de profil (Absolvent studii tehnice de specialitate IT)
• Orientat catre rezultate
• Orientare spre client
• Cooperativ si dinamic

• Analizarea si tratarea solicitarilor utilizatorilor din retea primite la unitatea de pilotaj
• Asigura suport de nivel 1 de diagnosticare si rezolvare la nivel aplicativ si la nivel infrastuctura echipamente si linii de comunicatii
• Respecta parametrii de disponibilitate consemnati in contractele si conventiile de exploatare pentru echipamente, retele de comunicatii sau sisteme
• Efectueaza actiunile de monitorizare si urmarire a proceselor si fluxurilor aplicative de care raspunde
• Tratateaza alarmele primite de la instrumentele de monitorizare a aplicatiilor critice si asigurarea escaladarii acestora catre grupurile care se ocupa de administrarea tehnica a aplicatiilor respective
• Asigura reluarea ulterioara a proceselor in cazul unor evenimente neprevazute prin lansarea comenzilor de reluare a activitatii prevazute in procedura de lucru sau enuntate de suportul nivel superior apelat

Beneficii
Conditii de salarizare atractive
Perioada nedeterminata a contractului
Plan de cariera profesional, academic si financiar
Asigurare medicala
Formari oficiale si certificari
Formare de limba engleza si franceza
Tichete de masa
Evaluare profesionala anuala
Beneficii financiare pe baza parteneriatelor
Mediu de lucru profesionist si prietenos
Infrastructura profesionista
Lucru intr-o echipa multiculturala