Front Desk Representative

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Angajator: TotalSoft
Domeniu:
  • Secretariat - Administrativ
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 09.11.2017
    Remote work: On-site

    Job description:

    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

    The goal is to make guests and visitors feel comfortable and valued while on our premises.

    What you will do:

    • Answer phones and operate a switchboard
    • Route calls to specific people
    • Answer inquiries about company
    • Greet visitors warmly and make sure they are comfortable
    • Call persons waiting for visitor and book them a room to meet in
    • Schedule meetings and conference rooms
    • Ensure reception area is tidy
    • Coordinate mail flow in and out of office
    • Coordinate office activities
    • Arrange appointments
    • Send email and faxes
    • Perform basic bookkeeping, filing, and clerical duties
    • Prepare travel vouchers
    • Take and relay messages
    • Update appointment calendars
    • Schedule follow-up appointments

    What you need to succeed:

    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines (e.g. fax, printer etc.)
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation
    • High School diploma; additional qualifications will be a plus
    • Training and on-going development opportunities

    We offer a motivating package:

    • Professional and friendly working environment
    • Training and on-going development opportunities
    • Exposure to challenges projects in various industries both local and international
    • Private medical services
    • Relaxation area

    What recommends us?

    • We do things with energy, passion, and curiosity, and we’re backed by our culture of innovation
    • We offer a diversified range of activities in an international environment as well as a dynamic team with ambitious, yet realistic, objectives for the future, promoted by an open team and communication culture.

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