Tivoli Monitoring Administrator with French

Compulsory Skills:
- Basic French language - spoken and written
- Experience with IBM Tivoli Monitoring administration
- Fast learner
- Great communication skills
Nice to have skills
- Strong communication and teamwork skills
- Strong technical problem solving skills
- Ability to learn and apply new technology and methodologies in a distributed environment
- Ability to solve problems quickly and completely
- Unix, Linux, AIX, SAN
- AS 400
- Database Systems (DB2; Oracle; MSSQL)

- Maintenance of datacenter infrastructure
- Monitor server performance and availability
- Maintenance of the Fault and Performance Management tools (IBM Tivoli Monitoring, Nagios, Cacti, Netcool or equivalent)
- Promote and maintain server patch management practices.
- Provide metrics for capacity management purposes.
- Troubleshoot performance issues, troubleshoot OS configuration and hardware failures and apply fixes
- Event Management (analyze alerts and logs)
- Incident handling
- Problem resolution
- Root Cause Analysis
- Initiate, assess, test, verify, document and quality assure system updates
- Create and implement change requests for incidents/problems as needed
- Provide technical assistance and expertise to customer’s administrators and SMEs in French language