System Administrator for Backup Solutions in French

Compulsory skills:
Fluency in spoken and written French and English
Experience in Backup Management with IBM Tivoli Storage Manager
Experience in complex server configuration and support
Fast learner
Great communication skills
Nice to have skills:
• Strong knowledge of IBM Tivoli Storage Manager
• Familiarity with RAID disk technologies & SAN infrastructure
• Familiarity with network infrastructure.
• Liaise with vendors and professional services.
• Knowledge of Server Applications.
• Strong knowledge of Backup software and strategies.
• Understanding of network applications, web servers, email servers, firewalls, databases, file shares and print servers.
• Strong communication and teamwork skills
• Strong technical problem solving skills
• Ability to learn and apply new technology and methodologies in a distributed environment
• Ability to solve problems quickly and completely
• Strong knowledge of other backup software solutions, like NetBackup
• Unix, Linux, AIX, SAN
• OS/400
• Windows Server • Citrix
• VMWare
• Database administration (DB2; Oracle; MSSQL)

• Availability to work on call
• Maintenance of datacenter infrastructure
• Monitor server performance and availability
• Troubleshoot issues for the specific competency
• Performing SAN administration, management and configuration
• Promote and maintain server patch management practices.
• Provide metrics for capacity management purposes.
• Troubleshoot performance issues, troubleshoot OS configuration and hardware failures and apply fixes
• Event Management (analyze alerts and logs)
• Incident handling
• Problem resolution
• Root Cause Analysis
• Initiate, assess, test, verify, document and quality assure system updates
• Create and implement change requests for incidents/problems as needed
• Provide technical assistance and expertise to customer’s administrators and SMEs in French language