Back-Office Support

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Angajator: Hilti Romania
Domeniu:
  • Customer support - Client service
  • Inginerie
  • Vanzari
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 27.07.2017
    Remote work: On-site
    Scurta descriere a companiei

    Who is Hilti?

    If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 30,000 people in more than 127 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.

    Cerinte

    • Bachelor’s degree in technical field / business, preferably with customer service experience
    • Feel comfortable to work in a typical engineering environment with a group of highly professional technicians
    • Operational and commercial competence, analytical, planning and organisational skills
    • Full working knowledge with MS Office and Internet
    • Working with SAP or SAP ByD is an advantage
    • Good written and communication skills, both in Romanian and English.

    Responsabilitati

    • Act as a contact and provide support to all internal customers in the assigned Hilti Organisations: provide basic technical support regarding repairs and escalation of complex technical queries
    • Provide information about the status of repair and manage complaints
    • Ensure inbound transit is monitored and make sure that the tools arrive in due time in Regional Tools Service Centre
    • Act as a contact for external transport companies
    • Manage cycle and test counting as well as corrective & preventive measures for spare parts stock

    Alte informatii

    Lider mondial, in mai mult de 120 de tari pe 5 continente, 20.000 de angajati, companie cu model de vanzare directa, 200.000 de clienti contactati pe zi, mai mult de 30 inovatii pe an. Acesta este Hilti. Noi entuziasmam profesionistii in constructii cu produse tehnologice de top, sisteme si servicii mai performante si mai rezistente. Descopera o companie multinationala unde iti poti dezvolta intregul tau potential!

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