Medical Information Specialist

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Angajator: Wipro Digital Operations and Platforms
Domeniu:
  • Customer support - Client service
  • Farmacie - Medicina
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 07.06.2017
    Remote work: On-site
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

    Cerinte

    To perform this job successfully the following skills are required:

    - 1 to 3 years of hospital experience or equivalent is required
    - Master degree while the Bachelor's Degree in Pharmacy/Nursing is preferred
    -Advanced level of French /Canadian French and English
    -Regulatory or Food and Drug Administration interaction experience is preferred
    -Computer skills should be above average for word processing work-related activities

    Responsabilitati

    Your main responsibilities would be:
    -Provide adequate, accurate and timely product information on all the client’s products via phone or email to the customers
    -Log all the requests and cases in the database for reporting
    -Provide interpretation and drug compatibility answers
    -Respond to Unsolicited Medical and Substitution requests
    -Accurately and quickly discern the appropriateness of each inquiry relative to the level of response.
    -Help develop and revise departmental SOPs
    -Maintain all training requirements
    -Interact with the client during (4PM to 2AM CET)

    Alte informatii

    Benefits:

    By joining Wipro, you have the opportunity to:
    -Grow in the organization and develop and learn constantly
    -Access a variety of training programs
    - An attractive benefits package:
    - Lunch tickets
    - Fitness deduction
    - Health &Life insurance and dental scheme;

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