Oracle Database Specialist

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Angajator: Oracle
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Strainatate
  • Actualizat la: 16.10.2017
    Scurta descriere a companiei

    Explore Oracle and become our next great hire!

    With more than 420,000 customers - including 100 of the Fortune 100 - and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems.

    Currently counting over 4100 employees in the Bucharest and Iasi offices, Oracle Romania has been prominently listed as one of the „Most Desired Employers” in the local market over the last 6 years, including the top rank for the past 3 years.

    Oracle is a key contributor globally to IT education through its Oracle Academy Program. Oracle Academy currently supports 664 institutions and over 52,000 students in Romania. In 2016 we are training 200 teachers in Java Fundamentals and Java Programming.

    Beside key administrative functions for customers, partners and Oracle organizations, Romania is also home for core development centers and teams helping customers to realize successful IT projects. To name a few:
    Oracle Product Development
    Oracle Advanced Customer Support
    Oracle Software Support Services
    Oracle Sales Consulting Center

    Oracle is constantly recruiting for a variety of departments, looking for talented candidates with both technical and non-technical background. The ideal candidate would be the one with high potential and ability to learn and adapt quickly to a fast changing, innovative and demanding environment. If you’re looking for insight into life at Oracle, explore our culture, or want to join the social conversation, check out our Oracle Facebook Community.

    Cerinte

    QUALIFICATIONS:

    - Proven professional and technical experience
    - 3+ years of experience in database, network or system administrator role
    - Excellent verbal and written skills in English as well as in local language


    TECHNICAL SKILLS:

    - Database administration and SQL: Oracle or other systems (DB2, SqlServer, etc ) and/or Operating system knowledge (Unix, Linux and/or Windows)
    - Following technical skills are a plus:
    - Programming in C, Java, Perl and/or SQL/PL-SQL
    - Understanding of Oracle Enterprise Manager features including Grid Control Application Server/Weblogic Server Storage management (EMC, Storagetek, ExaData)
    - Networking administration


    PERSONAL COMPETENCIES:

    - Customer Focus
    - Planning and Organizing
    - Working Globally
    - Team Working
    - Results Orientation
    - Communication
    - Product Mastery
    - Problem Recognition and Resolution
    - Excellent verbal and written skills in English

    Responsabilitati

    To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model
    - Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards
    - Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
    - Contributing to Knowledge Management content creation and maintenance
    - Working with development on product improvement programs (testing, SRP, BETA programs etc) as required
    - Operating within Oracle business processes and procedures
    - Respond and resolve customer issues within Key Performance Indicator targets
    - Maintaining product expertise within the team
    - Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product
    - Participate in weekend rotations and shifts
    - Work with development specialist in order to fix code issues
    - Interact with experienced database specialists from various business areas
    - Be up to date with the latest system configurations and product releases