Network Operations Center (NOC) Engineer 1 - 8x8

Joburi studenti, programe de internship, stagii de practica si joburi entry level de la cei mai mari angajatori din Romania.

8x8 Research and Innovations, located in Cluj-Napoca, Romania, is looking to hire a talented Network Operations Center (NOC) Engineer 1 to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development, from the browser to the database.


Must Have Skills
Associates degree or equivalent technical training
1+ years of NOC experience
Experience in a 24x7x365 environment
Strong process and documentation background
Excellent written and verbal communications skills
Strong background and understanding of voice and data protocols
Demonstrated proficiency in trouble shooting, analyzing and problem solving
Experience with managing and monitoring a multi-site enterprise environment
Proven ability to multi-task and work within a fast paced environment
Good understanding and experience with Linux/Unix platform system administration

Additional Experience
Experience with a scripting language is a plus
Database experience (MySQL/MS-SQL) is a plus
Strong UNIX/Linux administration skills is a plus
Windows administration skills is a plus
Experience with a VoIP platform and familiarity with SIP protocol is a plus
Experience with a SOX compliant environment is a plus

RESPONSIBILITIES

Ensure standard operating procedures are maintained and executed
Record trouble tickets and assign based upon urgency and issue
Perform ticket management
Analyzes alarms and trouble indicators to identify problem areas and escalate to appropriate parties
Ensure the continuous availability of all services
Managing, coordinating, and communicating all network maintenances/events
Maintain communication with all carrier partner NOCs and account management teams
Must take initiative and be proactive in taking on responsibility learning new products and procedures.
Data center tasks including racking, cabling, etc.
Perform other duties as assigned

About the Company

ABOUT 8x8
8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.

​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.