Telemarketer

Established in 1994, TotalSoft is one of the most important providers of business software systems (ERP, HCM, CRM, DM and BI) in Central Europe.

TotalSoft is the preferred ERP solutions provider in Romania and one of the top 10 global providers of software solutions for the leasing industry.TotalSoft’s top products, Charisma ERP, Charisma HCM are market leader products in Romania, with relevant references in 8 industries: financial services, retail, distribution, production, construction, agriculture, medical and services.

Currently, TotalSoft has a team of +600 software specialists and projects in 41 countries on 4 continents.

In autumn 2016, TotalSoft was acquired by Logo Business Investment S.A. (Logo), the largest independent software provider in Turkey. With over 35 years of experience, Logo is one of the fastest growing software companies, delivering innovative solutions and services through more than 800 partners. The company is present on 45 international markets serving over 90,000 customers in Europe, Middle East, Africa and Asia. Logo is the first publicly traded IT company in Turkey.

For more information, please access: totalsoft.ro, charisma.ro and logo.com.tr/en.

We are looking for an enthusiastic telemarketer to validate potential sales leads either by cold calling or answering requests. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The goal is to promote business growth by expanding the company’s clientele.

Education and Experience

- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Proficiency in relevant computer applications


Key Competencies

- Communication skills
- Information gathering and management
- Customer Focus
- Telephone Skills
- Persuasiveness
- Adaptability
- Initiative
- Tenacious
- Negotiation skills
- Stress tolerance

Main Job Tasks and Responsibilities

- Contact companies by telephone to present our ERP solutions
- Evaluate whether or not the respective company may become one of our clients
- Explain the product or service to potential customers
- Adjust scripted sales pitch to meet needs of specific individuals
- Handle customer questions
- Contributes to team effort by accomplishing related results as needed
- Maintains database by entering, verifying, and backing up data
- Answer telephone calls from potential customers who are responding to -advertisements
- Contact customers to follow up on initial interaction

We offer a motivating package:

- Professional and friendly working environment
- Training and on-going development opportunities
- Exposure to challenges projects in various industries both local and international
- Private medical services
-Relaxation area

What recommends us?

We do things with energy, passion, and curiosity, and we’re backed by our culture of innovation. We offer a diversified range of activities in an international environment as well as a dynamic team with ambitious, yet realistic, objectives for the future, promoted by an open team and communication culture.