Analyst Support with French and English
Acest job nu mai este activ!Vezi toate job-urile Inetum Romania active.Vezi toate job-urile Analyst Support with French and English active pe Hipo.roVezi toate job-urile in Contabilitate Finante active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | Inetum Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 15.06.2018 |
Remote work: | On-site |
About Inetum, Positive digital flow:
Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.
Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.
In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.
Experienta in suport tehnic nivel 1 sau nivel 2
Experienta in Accounts Payable, Accounts Receivable reprezinta un plus
Experienta de lucru cu aplicatii financiare (SAP, Oracle, Peoplesoft, etc)
Capacitate de a relationa cu clientii
Engleza, franceza avansat
Excel nivel mediu
SQL reprezinta un plus
Persoana analitica, organizata, atenta la detalii
Rezolvarea cererilor primite prin intermediul sistemului de ticketing
Escaladarea ticketelor catre echipa tehnica
SLA-termen de a rezolva ticketele de 48 h
Oferirea unui feedback catre client dupa inchiderea ticketului
Statistica de tincketing pentru a valida si descrie activitatile realizate
Gestiunea incidentelor
Raportarea lunara a activitatii catre Paris, si raportare saptamanala catre Bangalore
Rezolvarea cerintelor care consta in analiza si cautare in baza de date
Mentinerea documentatiei la zi
Comunicarea cu clientul se face in engleza si franceza
Bonuri de masa
Asigurare medicala, clinica privata
Posibilitate de cursuri limbi straine sau certificari
Mediu tanar, dinamic, international
Posibilate de dezvoltare profesionala
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