Channel Partner Management

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Angajator: Prohuman
Domeniu:
  • Customer support - Client service
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 28.04.2017
    Remote work: On-site
    Scurta descriere a companiei

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Cerinte

    For our client a well-known leader in personal systems and printing, we are looking for a Channel Partner Manager.

    Requirements:

    - Excellent problem solving abilities;
    - Excellent communication and negotiation abilities;
    - Advanced English level (in addition, French knowledge would be a plus);
    - Good understanding of supply chain process flow;
    - Experience in B2B engagement;
    - Basic project management skills;
    - Result oriented.

    Responsabilitati

    Responsibilities:

    - Main operational point of contact for customers and partners engaged through the DMFI model;
    - Offers consultancy in operational issues encountered by the partners, customers and sales agents throughout the entire sales and order process (from negotiation phase, to shipment and payment) and coordinates the issue resolution by collaborating with the involved internal teams;
    - Escalation point for DMFI customers and partners;
    - Offers consultancy on operational processes, including partner setup (contract management, positioning, scope etc.), as per the country and customer’s specifics;
    - Analyzes the business performance for the DMFI customers and partners assigned, extracting the needed data from internal sources and participating to customer/partner QBR meeting;
    - Participates to or coordinates small to medium projects for process improvement or for facilitating the business relationship with the DMFI partners and customers;
    - Responsible with approving new customers in the assigned region;
    - Creates and updates DMFI processes documentation.

    Job Code: 120117AB

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