Operation Management Infrastructure Solution Manager with Italian

EEU Software is a fast growing software development company. We started in early 2000 and specialised in Java projects. The 80 programmers in EEU are all together a young, dynamic and highly professional team. We have implemented various applications in Europe and overseas, in countries like Spain, UK, Argentina, USA, Germany, Finland, Switzerland, France and more. EEU Software is Microsoft Partner, IBM Core Partner and Oracle Gold Partner. Our company uses the highest quality standards being ISO 9001 certified by a well-known austrian company, TUV.

Mandatory skills:

- Knowledge of middleware technologies in the service management area, such as the following:
IBM IT Service Management sw products (such as IBM Control Desk)
IBM IT Operations Management sw products (such as IBM BigFix suite)
IBM Netcool suite products (such as IBM Netcool/OMNIbus)
IBM Spectrum suite of products (such as IBM Spectrum Protect)
Best if also knowledge on competition technologies, such as Nagios, ServiceNow or CA.
- Capability to design Service Management solutions (such as availability, configuration mgmt, change mgmt, service desk solutions)
- Capability to design Managed Services (e.g.: Server Management Service)
- Capacity and performance analysis, data collection and reporting for server, storage and network;
- Fluent English and Italian (spoken and written)

Nice to have skills:

- ITIL Knowledge
- Knowledge of IT Governance including IT organisation design
- Good knowledge of IBM design methodologies (such as Team Solution Design, Unified Method Architecture or similar design methods).

Tasks and responsibilitie:

The Operation Management Infrastructure Solution Manager role concentrates on the development and design of IT Transformation solutions that support the business requirements of the client and moreover the design of systems to manage the infrastructure and applications used by the client. Solution responsibility can include infrastructure strategy and design, systems strategy and design, communications strategy and design, and data center strategy and design. Included in the focus areas are the critical evaluation and selection of the software and hardware components (including partners)of the infrastructure. Best practices in this role use reference architectures and service product assets to develop conceptual and detailed designs. Infrastructure Architects are responsible for performance, availability and scalability of the solution and the impact on the client's infrastructure.

Main Responsibilities:
- Performs critical evaluation and selection of hardware and software components (including appropriate vendors and partners);
- Estimates the services required within the solution design;
- Interacts with all stakeholders (Extended technical team, Sales Team, Deal Hub etc) in order to manage the deal within the organisation;
- Understands customer requirements based on which he/ she creates and delivers technical solution design (Italian);
- Makes a preliminary technical analysis of RFQ/RFP/Tender in order to address and evaluate possibility to deliver (GO/ NO GO) along with the sales team;
- Works effectively and autonomously in extended teams.

Benefits:
- Reimbursement of agreed certifications
- Private medical subscription
- Motivating salary
- Performance bonuses
- Career path based on continuous learning and development. Internal courses and workshops.
- Multiple ongoing projects thus possibility to change projects/ teams
- Professional environment, access to leading-edge technologies
- Premium customers
- Stability