Back-office Administrator Support

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Fluent in English (German is a plus)
Minimum 1 year experience in accounts administration or basic experience in UNIX and Windows
Advanced PC knowledge (including MS Office package)
Proven organizational and self-motivation abilities
Excellent communication skills
Able to work independently

Creating and deleting user ID and profiles (including e-mail addresses) in the Allianz systems
Assigning and administering access rights on different systems and domains (Windows, Unix)
Controlling of access rights and assuring that the assignments are done according to the Allianz guidelines
Creating and deleting User ID and groups in Unix and Windows.
Communication with involved / responsible parties regarding administration and assigning of rights

Software and hardware orders:

Order, reorder and return of IT hardware equipment: computers, components and consumables, optional hardware components
Open tickets for the assigned users regarding IT issues
Order, reorder and return of new telephones and telephone numbers and optional products, mobile phones, Blackberries and optional products (e.g. headset)
Ordering and return of software components (remote access solutions, SharePoint licenses, audio and web conferencing products, WLAN Access)
Inventory of hardware and software and tracking according to internal standards, evaluate the employee/ computer quota

Skills:

Strong social, analytical and communication skills
Flexible, and the ability to work hard as part of a team and to work well under pressure
High motivation to manage and finalize tasks in complex environment
Enjoying working in a distributed team