CUSTOMER SERVICE REPRESENTATIVE WITH FRENCH AND ITALIAN, Location: Cluj-Napoca
Acest job nu mai este activ!Vezi toate job-urile SalesConsulting active.Vezi toate job-urile CUSTOMER SERVICE REPRESENTATIVE WITH FRENCH AND ITALIAN, Location: Cluj-Napoca active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | SalesConsulting |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 08.02.2017 |
Remote work: | On-site |
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
- 1-2 years experience in Customer Support/ Sales/ Logistics
- Fluent in French and Italian and have a good knowledge of English, all written and spoken
- Very customer- and result- oriented and you work organized according to the priorities and disciplined following the procedures & guidelines
- Self-starter but also a strong team player
- Learn quickly and absorb new concepts, terms & vocabulary
- Good IT skills (you can work with outlook, excel, word)
- Act as the first response to customers for the French and Italian speaking areas, handling complaints and information on order status, product availability, basic technical info and product information
- Manage your calls and you remain client-friendly at all times acting proactively and providing high-quality information and advice
- Enter the orders received for your area in a precise, correct and timely manner on the ERP System (JDE/Oracle) and follow up where necessary.
- Follow up on newly received e-mails and faxes, you sort them according to their level of priority and you process urgent communications (both written messages and phone calls)
- Support the country-, area-, sales manager or Team leader with administrative support where needed
Our client is a St. Louis, US based global manufacturing organization, with over 144.000 people doing business in more than 150 countries and having 235 manufacturing locations worldwide with a turnover of over $24.4 billion in 2012. With more than 19 years of experience in Sales, Engineering and Manufacturing in Central & Eastern Europe our client opened in 2007 a production site in Cluj-Napoca having currently over 1500 employees working in all of the 5 corporate brand platforms worldwide: Process Management, Industrial Automation, Network Power, Climate Technologies and Commercial and Residential Solutions.
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