SuccessFactors Testing Lead
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Employer: | British American Tobacco Global Business Services |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 14.02.2017 |
Remote work: | On-site |
GBS (Global Business Services) provides financial, human resources, audit and IT services to the British American Tobacco entities. Our category expertise, large capabilities and international operation makes us a unique business partner who excels in financial leadership and, therefore, offers great shareholder value for BAT.
If you have financial or HR areas background; you thrive when faced with a challenge and you are highly motivated; you want to develop your career in an organisation that will not only recognise the unique attributes you bring but will support your development and reward your contribution,
visit our website @ www.bat-careers.com
Essential requirements
Degree Educated, with 1-3 years work experience in a complex IT Services environment and /or HR business role
Experience in performing User Acceptance Testing in SAP SuccessFactors/ SAP HR/ HCM.
Results oriented attitude
Possesses analytical skills to identify and drive root cause analysis, trend analysis and opportunities for improvement
Experience in managing a dedicated team
Fluency in English language
Desirable requirements
General awareness of best practice IT Service Management (ITIL) in HR processes
Exposure to HPQC
Experience in large complex global organization using in-sourced and out-sourced IT services
Principal accountabilities
Manage testing and defects resolution plans, as communicated by the Global project Team (plan, execute, report and deliver).
Responsible for root cause analysis, including data validation.
Drive and influence the quick turnaround in terms of defects resolution.
Participate and report on status updates within project framework.
Confers with and influences requesters on the handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.
Recommends establishment of new or modified testing methods and procedures to improve effectiveness of the testing work stream.
Prepare and issue instructions concerning the tasks activities within the team.
Acting as the primary point of contact on day-to-day testing issues, data questions, queries, and trouble tickets.
Plans and manages the assigned team to deliver agreed objectives and outputs.
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