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Customer Care Representative with French - Cluj Napoca
Acest job nu mai este activ!Vezi toate job-urile Professional active.Vezi toate job-urile Customer Care Representative with French - Cluj Napoca active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Professional |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 16.04.2017 |
Remote work: | On-site |
Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.
We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.
• Excellent command of spoken and written French;
• Good command of English;
• Excellent customer servicing skills;
• Very good business writing skills
• Graduate of Letters, Communication & Public Relations, Economics, Geography or Tourism (would be preferred, not exclusive);
• Good MS Office skills;
• Attention to detail;
• Team worker.
• Processing hotel bookings using client specific applications and any other systems/tools required;
• Communicating with client through phone, chat or email to ensure timely processing of booking requests;
• Sending booking confirmations/vouchers to the concerned departments/client;
• Updating the systems with relevant information;
• Self-performance management, low Average Handling times;
• Quality and customer satisfaction metrics.
Competitive salary remuneration;
Bonus for French skills;
Bonus for performance;
Private medical insurance;
Lunch tickets;
Full-time and indefinite employment contract;
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