Assistant Analyst with German - Cluj Napoca

Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

• Excellent command of spoken and written German;
• Good command of English;
• Excellent customer servicing skills;
• Very good business writing skills
• Graduate of Letters, Communication & Public Relations, Economics, Geography or Tourism (would be preferred, not exclusive);
• Good MS Office skills;
• Attention to detail;
• Team worker.

• Processing invoices for air, bus, car, ferry fares, etc;
• Processing of refunds for the same services;
• Charging customers’ credit cards;
• Updating the systems with relevant information;
• Requiring information by e-mail;
• Quality and customer satisfaction metrics.

 Competitive salary remuneration;
 Attractive non-financial benefits package;
 Bonus for German skills
 Bonus for performance
 Private medical insurance
 Lunch tickets