Customer Care with Hungarian
Coty’s purpose is to celebrate and liberate the diversity of our consumers’ beauty. Aligned to this is our mission – to strive over time to become the global industry leader by being the clear challenger in beauty, delighting consumers and creating long term shareholder value.
We are one of the world’s largest beauty companies with approximately $9 billion in revenue, and our strong entrepreneurial heritage has created an iconic portfolio of leading beauty brands.
As the global leader in fragrance, a strong number two in professional salon hair color & styling, and number three in color cosmetics, we operate across three divisions:
• Coty Consumer Beauty: focused on color cosmetics, retail hair coloring and styling products, body care and mass fragrances sold primarily in the mass retail channels with brands such as COVERGIRL, Max Factor and Rimmel
• Coty Luxury: focused on prestige fragrances and skincare with brands such as Calvin Klein, Marc Jacobs, Hugo Boss, Gucci and philosophy
• Coty Professional Beauty: focused on servicing salon owners and professionals in both hair and nail with brands such as Wella Professionals, Sebastian Professional, OPI and ghd
Coty is a truly global player with over 20,000 employees, operations in more than 40 countries in Asia, Latin America, Australia, Middle East and Africa, as well as Europe and North America and products sold in over 130 countries and territories. Our headquarters are in London, New York, Geneva and Paris.
Want to know more?
For additional information about Coty Inc., please visit www.coty.com.
At Coty, we embrace Diversity. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability.
- Customer care, experience (>2years)
- University degree preferably in the area of economic studies
- Proficiency in Excel, numeracy and analytical skills with strong attention to details
- Good level of English language
- Good level of Hungarian language
- SAP knowledge
- Very good communication skills and fit to work as a team player in a dynamic environment
- Focus on continuous learning end personal development
- Focuses on the needs of the customer
- Is a change champion and pioneers new ideas and approaches
- Orders process for customers from SEE
- Permanent contact with customers and involved departments in sales process
- Permanent contact with warehouse, forwarders
- Keep/Increase fill rate for each customers
- Freight out organization, if necessary
- Return management and process return orders
- Invoicing process
We are Coty � and our people make us who we are.
It�s important that we find individuals who are a great fit for our business, not just for us but for you too. We want people to thrive here and, if you are the right culture fit with us and we with you, you�ll be able to shine and achieve beyond your own expectations.
- For us, beauty is and beauty does. We are very focused because we all want the same thing: to help our consumers celebrate and liberate the diversity of their beauty � and that takes creativity, excellence and radical thinking � we are here to disrupt the beauty industry on behalf of consumers and you need to want to join that mission to succeed here.
- We have an energetic intensity about us. We�re quite relentless in our determination to deliver, always accountable for our actions and tenacious. We will not be beaten by obstacles.
- Responding quickly with agile thinking to business challenges and opportunities is second nature to us. We like it that way as it means we can be creative and find new ways to make things happen fast. Colleagues will expect it of you and you�ll expect it of them � we�re a team and we help each other. We�re all in it together � irrespective of level or part of the business.
- We always go the extra mile, pushing the boundaries to be that best partner we can be to our customers and to excite and delight our consumers.
- When you join Coty, you become part of a vibrantly diverse and energetic group who have fun in an intense sort of way. Because we�re not just here for the ride, we want to change things.