Customer Support & Compliance with English

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Angajator: FAST Support
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 09.05.2018
    Remote work: On-site
    Scurta descriere a companiei

    FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

    We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

    We are committed to deliver high quality services in the financial field and also to have fun every day.

    Cerinte

    - Experience from a similar call center role is desirable although specific in- house training will be given;
    - Ability and desire to learn new skills and tasks;
    - Able to work as part of a team contributing to the group�s success;
    - Good knowledge of English- both spoken and written;
    - Any other language will be a BIG plus;
    - Detail-oriented, organized, flexible;

    Responsabilitati

    - Answer calls, live chats and emails in order to resolve client complains;
    - Provide client and prospects with product and service information;
    - Managing and developing client data base;
    - Identify and escalate priority issues;
    - Contributing to the company's bottom line by "selling" when customers called for platform clarifications.

    Alte informatii

    Benefits:
    - Motivating position and unique chance for professional development in the local office of a major international company.
    - Dynamic, multinational work environment in a young team & young startup branch - free of slow corporate procedures & regulations.
    - Opportunities for personal development through training courses.
    - Competitive remuneration package based on fixed salary+bonuses+commissions.
    - Medical insurance.
    - Professional training and ongoing coaching.

    If you share our vision and values, send us your application and we will get back to you as soon as possible.


    FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

    We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

    We are committed to deliver high quality services and also to have fun every day.

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