Customer Support Specialist with German

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Angajator: RIAN&Partners
  • Achizitii - Logistica - Aprovizionare
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 01.06.2017
    Scurta descriere a companiei

    RIAN&Partners is a new, fresh concept in the recruitment and selection process of personnel, personnel training & organizational development.

    RIAN&Partners combines, in an intelligent and friendly manner, over 30 years of our partners’ previous experience in the HR management for the industrial environment with passion and determination – patterns engraved to every assigned project.

    Integrity and high professional ethics are the core values we believe in, values that have settled their home at RIAN&Partners. Moreover, we believe wholeheartedly in optimism, flexibility and ‘’out of the box’’ solutions. That’s who we are!


    • A minimum of 6 months Customer support experience
    • College/University degree
    • English and German fluent skills;
    • SAP/ Oracle/ Siebel experience is a plus;
    • Organization and self-motivation abilities;
    • Customer oriented;
    • Self motivated with good communication skills;


    • Performs customer invoicing/ shipping activities;
    • Handles incoming calls from customers or clients;
    • Transfers customer calls to appropriate staff;
    • Assists cusomer in solving disputes;
    • Acts as interface with logistics department as to ensure shipping and delivery to customers;
    • Researches billing usses/ issues credit and debit notes;
    • Provides data required for commercial decisions;
    • Assists sales and marketing with sample dispatch.