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Commercial Support Representative with Czech
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Angajator: | Prohuman |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 02.03.2017 |
Remote work: | On-site |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Cerinte
For our client a well-known leader in personal systems and printing, we are looking for a Commercial Support Representative with Czech language.
Requirements:
- A bachelor degree;
- Proficient Czech language;
- Fluent in English;
- Excellent verbal and written communication skills;
- Customer service experience;
- Team player;
- Excellent communication skills;
- IT knowledge: good knowledge of MS Office (especially Excel), working with databases, etc.
Responsibilities:
- Partner Customer Service Analyst is responsible to solve partners’ requests/tickets, within the deadlines and by respecting the accuracy standards;
- Solves financial and logistic partners requests and is responsible to initiate necessary actions for the functionality of internal processes, within the deadlines and by respecting the accuracy standards;
- Creates purchase orders to financially compensate partners, within the deadlines and by respecting the accuracy standards;
- Customer Service Analyst prepares/analyzes reports agreed with the direct manager (for example: performance indicators, quality reports, data investigation or collection within projects in progress, eccetera).
Job Code: 081116ELP
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