Service Desk Agent L1 with German
This job is no longer active!View all jobs ALTEN Romania activeView all jobs Service Desk Agent L1 with German active on Hipo.roView all jobs IT Hardware active on Hipo.roView all jobs IT Software active on Hipo.ro |
Employer: | ALTEN Romania |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 05.02.2017 |
Remote work: | On-site |
ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN IT.
Requirements
• Speaks German at an advanced level and English at medium level;
• Has team working skills and is socially skilled;
• Is ready to listen and understand the client’s issues;
• Is flexible and capable of properly analyzing the problems they encounter;
• Has the capacity to take care of the technical documentation;
• Is willing to develop a career in IT
• Take internal customer calls in German;
• Log, troubleshoot and dispatch IT issues to the next level, with the aim of ensuring quick and effective resolution;
• Collect data for internal reporting;
• Ensure service level agreements are fulfilled;
• Resolve incidents, service requests and queries;
• Update information in the relevant systems;
• Document new known errors;
Job-uri similare care te-ar putea interesa: |
|
---|---|
Service Desk Agent with Polish Aplica fara CV | |
IT Service Desk Technician with German and English Aplica fara CV | |
Service Desk Technical Support Aplica fara CV | |
Vezi job-uri similare (581) |
Raporteaza eroarea la