Ofiter Clientela - Deva - perioada determinata de 1 an

ING Bank Romania is part of ING Group, a global international financial institution, which offers banking services to over 38.4 million individual customers, companies or institutions in over 40 countries.
Founded in 1994, ING Bank Romania is the fourth bank in the top 10 local banks, according to assets, and the only bank with organic growth, without acquisitions of customer portfolios or other banks. ING Bank Romania is a universal bank with over 1.7 million customers in three business segments: individuals (retail), SMEs and Mid-Corporate companies and Wholesale Banking.
ING's mission is to empower people to stay a step ahead in life and in business.

Studii medii (liceu),cunostinte de specialitate;
Minim 1 an intr-o pozitie similara (casierie si/sau operatiuni servicii clientela);
Utilizare calculator: cunostinte solide de MS Office;
Bune cunostinte de limba engleza – comunicare orala si scrisa;
Cunoasterea legislatiei bancare locale (regulamentul BNR);
Cunoasterea foarte buna a serviciilor privind numerarul.

Primirea, acceptarea si procesarea ordinelor de plata, instrumentelor de debit, schimburilor valutare si depozitelor, pentru clienti bancii;
Investigarea si monitorizarea erorilor si oferirea informatiilor telefonice clientilor (tranzactii refuzate, confirmare sold, tranzactii prin IOL etc);
Efectuarea incasarilor si retragerilor de numerar la cererea clientilor, precum si a tranzactiilor de schimb valutar de tip CROSS;
Efectuarea transferurilor catre Sucursale;
Pregatirea raportarilor catre BNR si catre Sediul Central;
Deschiderea de relatie si conturi si efectuarea modificarilor de date pentru SME si MCB.