Customer Support with Italian & English
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Vezi toate job-urile World Phoning Group active.
Vezi toate job-urile Customer Support with Italian & English active pe Hipo.ro
Vezi toate job-urile in Customer support - Client service active pe Hipo.ro
We’re big on what we like to call the WPG spirit. It’s ingrained in everything we do – from the relationships forged among team members to the relationships we build with our customers and to our humanitarian and community outreach.
We know our team members are a huge part of our success so we strive to provide them with a positive work environment and a satisfying and exciting career.
- Proficient in Italian
- bi-lingual is a plus (English)
- Able to multi-task
- Strong team player with commitment and a positive attitude
- Good listening skills, and the ability to think quickly, to make a recommendation or propose a solution to a customer's problem
- Adaptable and Proactive
- Deal directly with customers either by telephone or electronically
- Respond and resolve promptly to customer inquiries and complaints
- Process orders, forms, applications and requests
- Direct requests and unresolved issues to the designated departments
- Meet Quality and Productivity standards as imposed by the Client
- Record details of inquiries, comments, complaints and actions taken
- Communicate with other departments, as needed
- Motivating salary + BONUS system
- Attractive schedule - Monday-Friday 11:00-20:00
- Paid overtime possibility (optional)
- Team Building and other periodical activities
- Subscription to massage discounted by the company 50% (optional)
- The possibility to increase the salary periodical based on the performance (3 months, 6 months, 1 year -> afterwards yearly)