Customer Support with Italian & English

Acest job nu mai este activ!

Vezi toate job-urile World Phoning Group active.

Vezi toate job-urile Customer Support with Italian & English active pe

Vezi toate job-urile in Customer support - Client service active pe

Angajator: World Phoning Group
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 10.12.2016
    Scurta descriere a companiei

    We’re big on what we like to call the WPG spirit. It’s ingrained in everything we do – from the relationships forged among team members to the relationships we build with our customers and to our humanitarian and community outreach.

    We know our team members are a huge part of our success so we strive to provide them with a positive work environment and a satisfying and exciting career.


    - Proficient in Italian
    - bi-lingual is a plus (English)
    - Able to multi-task
    - Strong team player with commitment and a positive attitude
    - Good listening skills, and the ability to think quickly, to make a recommendation or propose a solution to a customer's problem
    - Adaptable and Proactive


    - Deal directly with customers either by telephone or electronically
    - Respond and resolve promptly to customer inquiries and complaints
    - Process orders, forms, applications and requests
    - Direct requests and unresolved issues to the designated departments
    - Meet Quality and Productivity standards as imposed by the Client
    - Record details of inquiries, comments, complaints and actions taken
    - Communicate with other departments, as needed

    Alte informatii

    We offer:
    - Motivating salary + BONUS system
    - Attractive schedule - Monday-Friday 11:00-20:00
    - Paid overtime possibility (optional)
    - Team Building and other periodical activities
    - Subscription to massage discounted by the company 50% (optional)
    - The possibility to increase the salary periodical based on the performance (3 months, 6 months, 1 year -> afterwards yearly)