2nd Level Operations ETL&DWH Engineer

At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

Skills, Experience and Education:

The Candidate should has the following competence:
•Technical degree
•PL/SQL Solid code troubleshooting/debugging experience
•Medium/high Unix, Linux O.S. experience
•Technology skills in Data warehousing and Business Intelligence practice
•Strong knowledge in Evolving Strategies for Extraction, Transformation Conditioning and Loading of data from various Heterogeneous data Sources
•Experience of Configuration Management, Defect management and Release management
•Experience in creating and updating High Level Design Documents and Details Design Documents in course of software development cycle
•Ability to multi-task and work under pressure
•Fluency in English language
•Italian language knowledge is a plus

Moreover, the following extensive knowledge will be considered as a plus:
•BSS (Business Support Systems) understanding/experience
•Oracle Database 10/11g Administration Knowledge
•DataStage (Ascential, Infosphere) Basic or Administration Knowledge
•Unix Shell Programming
•Web languages programming
•Oracle BIEE
•Networking knowledge/Experience (protocols)
•Experience as Developer and/or Tester and/or Deployment

Job Duties and Responsibilities:

ETL Operations, 2nd/3rd level Support:
•2nd/3rd level restoration, maintenance, configuration management of ETL solution deliveries
•Code debugging (mainly complex PL/SQL code)
•Preventive maintenance, platforms and application troubleshooting
•ETL design strategy scheduling basing on customer needs and platforms dependences
•Fault Management, Problem Management, Incident Management & Configuration management, including on call service outside business hours
•Rollout acceptance for Minor, Major Releases and Canvasses.
•Defect Management, trouble ticket handling within the agreed SLAs and WLAs; accepting, planning and assessment/supervision of implementation of new enhancements (fixes and Change Request) in the customer network.
•Optimization & automation of workflows and activities.
•Creation, updates and maintenance of technical documentation

Job Purpose: Operation team members to be added in an already existing and well skilled Operation ETL (extraction transformation and load) team in Second Level Assurance