2nd Level Operations ETL&DWH Engineer
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A CONNECTED WORLD IS JUST THE BEGINNING!
Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions. We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life.
We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it. It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.
The Networked Society changes the logic of how society works. It is our job to take the lead in enabling this, and we are shaping our decisions around that. The ICT industry can help address our world’s major concerns in climate change, health care, education, and more.
• You find us in 180 countries
• We are more than 100,000 employees
• We have more than 30,000 patents
• 40% of mobile calls are made through our systems
• More than 2 billion people globally use our networks
In Romania we operate also the Global Services Center which is performing Managed Services for various European Operators, employing over 1000 engineers.
Skills, Experience and Education:
The Candidate should has the following competence:
•PL/SQL Solid code troubleshooting/debugging experience
•Medium/high Unix, Linux O.S. experience
•Technology skills in Data warehousing and Business Intelligence practice
•Strong knowledge in Evolving Strategies for Extraction, Transformation Conditioning and Loading of data from various Heterogeneous data Sources
•Experience of Configuration Management, Defect management and Release management
•Experience in creating and updating High Level Design Documents and Details Design Documents in course of software development cycle
•Ability to multi-task and work under pressure
•Fluency in English language
•Italian language knowledge is a plus
Moreover, the following extensive knowledge will be considered as a plus:
•BSS (Business Support Systems) understanding/experience
•Oracle Database 10/11g Administration Knowledge
•DataStage (Ascential, Infosphere) Basic or Administration Knowledge
•Unix Shell Programming
•Web languages programming
•Networking knowledge/Experience (protocols)
•Experience as Developer and/or Tester and/or Deployment
Job Duties and Responsibilities:
ETL Operations, 2nd/3rd level Support:
•2nd/3rd level restoration, maintenance, configuration management of ETL solution deliveries
•Code debugging (mainly complex PL/SQL code)
•Preventive maintenance, platforms and application troubleshooting
•ETL design strategy scheduling basing on customer needs and platforms dependences
•Fault Management, Problem Management, Incident Management & Configuration management, including on call service outside business hours
•Rollout acceptance for Minor, Major Releases and Canvasses.
•Defect Management, trouble ticket handling within the agreed SLAs and WLAs; accepting, planning and assessment/supervision of implementation of new enhancements (fixes and Change Request) in the customer network.
•Optimization & automation of workflows and activities.
•Creation, updates and maintenance of technical documentation
Job Purpose: Operation team members to be added in an already existing and well skilled Operation ETL (extraction transformation and load) team in Second Level Assurance