CUSTOMER SERVICE REPRESENTATIVE WITH CZECH, Bucharest
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Employer: | SalesConsulting |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 02.01.2017 |
Remote work: | On-site |
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
- Fluency in Czech and English
- Proficient in relevant computer applications (Internet Explorer, Microsoft Office, Outlook)
- SAP knowledge is an advantage
- Verbal and written communication skills
- Listening skills
- Analytical thinking and problem solving attitude
- Customer service orientation
- Supporting end users in day by day operations with specific applications
- Receives and assess claims according to defined procedures/routines
- Receives and logs all e-mail/web/phone call and ensures proper documentation
- Research of required information using available resources, user guides and match complaints with known errors and problems
- Support in using application functionalities, identification of possible workaround
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