Sr. Analyst Programmer_IT Support Department
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Angajator: | WNS Global Services |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 13.05.2017 |
Remote work: | On-site |
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.
WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.
Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.
We are most admired for our people, partnership approach, performance and domain expertise.
Ideal candidate:
• Fluent in English
• Overall knowledge includes but not limited to: Desktop PCs, laptops, tablet PCs, printers, scanners, Modems, NIC, sound cards, CDROM/DVD and burners, memory, zip drives, Digital cameras
• Has overall knowledge of all current site-licensed software including (but not limited to): Operating Systems – Windows XP, Windows 7, Windows 8.1 and Windows 10, Microsoft Active Directory, Network Technology
• Understanding LAN topology, protocols, routers, hubs & switches
• Finished trainings and/or knowledge (optional) : Cisco -> CCNA, MS Office, mailboxes
• Microsoft Applications – MS Office Suites, McAfee Anti-Virus, Adobe Products – Acrobat Reader/Writer, WinZip & Ghost;
• Mobile OS operating knowledge: Android
• Willing to learn and to develop in IT area
- Hardware & network installation;
- Troubleshooting of desktops, workstations & laptops;
-Responsible for staying informed on all hardware upgrades within our environment;
-Provides support for all licensed software, installing and troubleshooting all software “Break-Fix” issues;
-Ensures testing, certifying, and deploying within IT, within the business, and with our external partners;
-Implements and oversees execution of system management and control disciplines to ensure data security, integrity, confidentiality and recoverability
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