Customer Support Executive with Spanish

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Angajator: FAST Support
Domeniu:
  • Customer support - Client service
  • Marketing
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.03.2018
    Remote work: On-site
    Scurta descriere a companiei

    FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

    We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

    We are committed to deliver high quality services in the financial field and also to have fun every day.

    Cerinte

    -Excellent knowledge of Italian - both spoken and written - is a must
    -Good knowledge of English - both spoken and written - is desirable
    -Any other foreign language will be a BIG advantage
    -Hard-working and positive
    -Excellent communication skills and able to build rapport with the customer
    -Experience from a similar call center role is desirable although specific in-house training will be given
    -Ability and desire to learn new skills and tasks
    -Able to work as part of a team contributing to the group's success
    -Listening and problem solving skills
    -Detail-oriented, organized, flexible
    -Open, adaptable and willing to work in shifts

    Responsabilitati

    -interacting, in writing and via phone, with foreign clients in order to provide support using several software applications;
    -answering client questions and resolving requests in both written and over the phone;
    -offering information to clients and potential clients, redirect problems to appropriate resource;
    -managing and developing client data base.

    Alte informatii

    What we offer:
    - Strong career opportunity in a high potential industry
    - A competitive salary, as well as consistent bonuses based on your performances
    - The opportunity to manage your own team
    - Training and permanent development opportunities
    - Team buildings and corporate retreats for the party-animal in you
    - Interesting and challenging projects for the professional in you
    - Central location, near University Square
    - Young and friendly work environment.

    If you enjoy being challenged over and over again, but also to have fun, Fast Support will be the best place for you to work!

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