Customer Support Specialist
This job is no longer active!View all jobs Playtika activeView all jobs Customer Support Specialist active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs Internet - eCommerce active on Hipo.roView all jobs IT Software active on Hipo.ro |
Employer: | Playtika |
Domain: |
|
Job type: | full-time |
Job level: | Student/Graduate |
Location: |
|
Updated at: | 13.02.2017 |
Remote work: | On-site |
Since 2010, Playtika has been a pioneer in the games industry. We were among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. We were also one of the originators of live game operations, offering users personalized, daily game experiences with new events and exciting new features 365 days a year.
Requirements
Do you have what it takes?
English proficiency both spoken and written;
Good time management skills to enable prioritization of workload;
Strong computer skills, the ability to operate multiple applications and platforms simultaneously;
Analytical thinking and multitasking skills;
Strong problem solving/troubleshooting skills;
Proactive and creative with the drive to improve and continuously learn;
Excellent interpersonal skills and a strong team player;
Customer oriented and empathetic;
Availability to work in shifts;
Previous work experience in customer service or technical support is desirable.
Why are we here? :)
To provide Customer Support for Social Media and Mobile gaming platforms.
Want to know what you will be doing?
You will be the point of contact between the company and its clients;
Respond to the customers' requests and present comprehensive information regarding the products and services offered by the company;
Troubleshooting and resolving technical difficulties; when required, escalate to the proper department;
Working in morning, day and night shifts;
Assure customer retention and actively manage complaints;
Contributing to the team results by accomplishing the given common tasks.
We rise to the challenge:
• Premium and fun work environment in central Bucharest (we have 2 game rooms and we are not afraid to use them!)
• Positive environment and happy people (the training sessions, parties, cookies & other stuff are helping - for sure!)
• Snacks and refreshments permanently at the employee’s disposal.
• Meal vouchers
• Healthcare package.
• Work for an international company that is constantly growing, so you will grow with us.
• Contact, collaboration and exchange of knowledge with the best professionals of the industry, working in our offices around the world.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support Specialist Aplica fara CV | |
Angajăm Customer Support Specialist with foreign languages Aplica fara CV | |
Customer Support Specialist with German BUCURESTI, | |
Vezi job-uri similare (691) |
Raporteaza eroarea la