CLIENT ADVISER WITH GERMAN
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DESCRIPTION DE L’ENTREPRISE :
Leader des Outsourceurs en Europe, le groupe Webhelp est un opérateur international spécialisé dans la Gestion externalisée de la Relation Client qui a connu la plus forte croissance de son secteur entre 2002 et 2012.
Le groupe réalise près d’1 milliard d'euros de chiffre d'affaires auprès de plus de 165 clients globaux. Au quotidien, 35 000 collaborateurs sont au contact des consommateurs dans 91 sites de production répartis dans 26 pays : France, Belgique, Roumanie, Portugal, Italie, Suisse, Autriche, Allemagne, Pologne, République Tchèque, Pays Bas, Maroc, Algérie, Royaume-Uni, Afrique du Sud, Madagascar, Inde, Suriname, Turquie, Grèce, Danemark, Finlande, Norvège, Suède.
Webhelp est le 1er employeur francophone de Roumanie avec plus de 2000 collaborateurs sur ses six sites de Bucarest, Ploiesti, Iasi et Galati.
German language (verbal and written);
Customer oriented person;
Excellent communication skills (active listening)
Webhelp Romania is a growing company looking for new enthusiastic and communicative colleagues, who like working in teams.
Since you will be in permanent contact with our clients, you will learn how to answer our their needs and adapt quickly to changes with a positive attitude;
We are going to work together to help you master the art of communication and client relationship management in order to provide high quality services;
Join our teams in order to enrich your personnel experience and learn to master the communication tools and take part in a great number of activities in German.
We are going to work together in order to help you master the art of communication and of client relationship management in order to provide services of the highest quality
Integrate into our team to enrich your personal experience and learn to master communication tools and take part in a great number of activities in German.
Joining our team is not just a career, it is a personal challenge. In order to help you, WEBHELP Romania offers flexible working hours, a pleasant working environment located in the city center and an ongoing investment in your training. Everything is done to offer you a real career development opportunity (100% of promotions come from within the company), attractive income with many bonuses (individual and monthly performance, sponsorship, grants, etc.) and a training course at Webhelp University.
WEBHELP is a French group specialized in customer care management (social media, management of emails, letters, incoming and outgoing calls, instant messaging) with 32 000 employees working in 81 contact centers located in 21 countries: Romania, France, Morocco, Belgium, Algeria, UK, South Africa, Madagascar, Portugal, Holland, India, Switzerland, Italy, Austria, Germany, Poland, Czech and Suriname.
WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction. WEBHELP was ranked number one in the top 500 fastest growing companies in Europe by BusinessWeek.
WEBHELP counts more than 2000 employees in Romania working in 6 contact centers located in Bucharest, Galati, Iasi and Ploiesti.